Everyone should be able to work in a safe and healthy workplace. The Occupational Health and Safety Act sets out roles and responsibilities for workplace parties with respect to workplace violence and workplace harassment, including developing and implementing policies and programs.

Workplace violence means:

  • The exercise of physical force by a person against a worker, in a workplace, that causes or could cause physical injury to the worker
  • An attempt to exercise physical force against a worker, in a workplace, that could cause physical injury to the worker
  • A statement or behaviour that it is reasonable for a worker to interpret as a threat to exercise physical force against the worker, in a workplace, that could cause physical injury to the worker.

Workplace harassment means:

  • Engaging in a course of vexatious comment or conduct against a worker in a workplace that is known or ought reasonably to be known to be unwelcome.

Workplace harassment may include bullying, intimidating or offensive jokes or innuendos, displaying or circulating offensive pictures or materials, or offensive or intimidating phone calls.

Workplace violence


Employers must proactively assess the risks of workplace violence that may arise from the nature of the workplace, the type of work or the conditions of work. Measures and procedures to control these risks must be included in the workplace violence program. Employers must advise the Joint Health and Safety Committee or health and safety representative, if any, or workers, of the results of the assessment, and provide a written copy, if available.

Policy and program

Employers must prepare a policy with respect to workplace violence, and develop and maintain a program to implement the policy. Employers must provide information and instruction to workers on the contents of these policies and programs.

The workplace violence program must include measures and procedures for:

  • controlling risks identified in the assessment of risks,
  • summoning immediate assistance when workplace violence occurs or is likely to occur, and
  • workers to report incidents of workplace violence.

Workplace violence programs must also set out how the employer will investigate and deal with incidents or complaints of workplace violence.

Domestic violence

Employers who are aware, or ought reasonably to be aware, that domestic violence may occur in the workplace must take every precaution reasonable in the circumstances to protect a worker at risk of physical injury.

Course Summary

This one day course is designed to look various aspects of the way unwelcome actions effect the workplace and those within it. Discussing the laws protecting people subject to violent or inappropriate situations coupled with information regarding resources available to offer assistance. The curriculum is offered within by the facilitator within an interactive forum with an audio visual presentation, resource materials offered and with mutual respect among participants being the acceptable standard.

  • " The teacher passed on valuable skills for my workplace environment in an easy to understand manner.... "

    5 Stars

  • " Very informative and hands on instructor was knowledgeable in presenting the content. Would recommend people to take this course.... "

    4 Stars

  • " Les was the key to absorbing more information in the time that I spent in the class, superior communication skills! Thank you!... "

    5 Stars
    A. Mc.

  • " very knowledgeable and a very nice man. We even had a pizza lunch! Thank you! ... "

    5 Stars